Special Group Joy and Safety in Stadiums – GEASE-FLA

Red-Black Nation Project

Vice-Presidency of Planning

1) TICKET SALES

We have been monitoring ticket sales since 14:30 pm, at all ticket offices.

We have seen once again that, with the presence of guides, monitoring by the Military Police and the use of fences, separating the sectors and organizing the lines, the fans feel honored and respected, reacting favorably to the change.

Contrary to popular belief, fans, like any current customer, are completely supportive of the organization and even seek to collaborate with those who help them.

Initially, he's skeptical, having been poorly received for years. But when he sees that the process works, he reacts with relief and enthusiasm. He begins to trust the advisors, requesting various information.

During the last three games in which the guides were present, we found that most fans had little or no information about ticket sales and stadium entry. More than half of these fans reported attending for the first time or having been to the stadium at most three times this year, demonstrating the high fan turnover.

We also noticed a considerable presence of fans from other cities and states, going to the stadium for the first time.

This information shows the importance of the presence of guides and the urgent installation of visual programming on the outer ring of the stadium.

In the ticket purchasing process, the only item that needs adjustment is the purchase of tickets for special seating. Given the price charged and, consequently, its importance in increasing the average ticket price, this section deserves a separate window! For this game, those who wanted to buy a special seating ticket joined the same line as the white seating. At ticket booth 8, the traffic was calm, but at ticket booth 5, the line was long and slow.

For the price, this sector deserves differentiated logistics such as online sales and exclusive counters.

We also encourage fans to arrive at least two hours in advance to avoid crowds. Fans purchasing half-price tickets should bring the required documents with them. Please note that purchases for children under 14 can only be made with the presence of a legal guardian, who must have the child's ID or birth certificate. If they are not related, the guardian must bring a legal guardianship document issued by the Juvenile Court.

We once again remind fans to avoid buying tickets from scalpers to avoid embarrassment. Currently, the ticket sales process is computerized. Therefore, our professionals can determine the card's origin using the card's identification number.

We also remind you that minor fans over 14 years old who purchase a half-price ticket must have an identity document and a document proving that they are studying (tuition fee slip or certificate proving that they are attending school, when public).

2) PUBLIC ACCESS TO THE STADIUM

Traffic at the entrances to Maracanã Stadium was heaviest after 15:00 p.m. Those arriving by subway and train encountered no difficulties, despite the heavy traffic. These modes of transportation are certainly more convenient and safer.

3) STADIUM ENTRANCE

With visual programming on site and the installation of gates and bays for inspection before arrival at the turnstiles, there was an improvement in the entry flow.

For games other than regional classics, fans can avoid long lines by entering via the ramp in front of UERJ. This entrance is usually much less popular.

4) PUBLIC

O public was from 59.678 payers quality 63.386 gifts. income was R$ 1.166.807,00

View of the Public at the Stadium

CRF - Audience and Income Statistics

2008

Competition	J	Paying Public	Audience Present	Income – R$
		Total	Media	Total	Media	Total	Media
Carioca	20	560.435	28.021	614.313	30.716	10.009.078	500.454
Copa Libertadores	4	148.265	37.066	162.401	40.600	3.236.358	809.090
Brazilian	20	789.008	39.450	849.374	42.469	13.524.925	676.246
Total	44	1.497.712	34.039	1.625.888	36.952	25.770.361	585.690

Not included the Flamengo X Santos game, which was held behind closed doors.

Note: Only games (J) at Maracanã counted.

Visitor Attendance and Income Statistics

2008

Competition	J	Paying Public	Income – R$
		Total	Media	Total	Media
Brazilian	16	427.702	26.731	7.193.416	449.588

Game Summary/Boardboard:

http://www.cbf.com.br/flamengoxgoias

Medical Department - There were 16 recorded cases, none serious, and one removal (alcoholism and drug use).

The Medical Department urges fans taking medication for hypertension, diabetes, or various other conditions to come properly medicated or bring their own. A football match is a thrilling experience! So, it's best to come prepared and prepared!

SUDERJ –

We ask for help from the organized fan groups located in the yellow sector to advise fans about the consequences of this act, which is being observed through cameras.

Any fan caught vandalizing stadium property will be detained and brought to summary trial. Fans from organized fan groups may be punished.

JECRIM – There was only one occurrence, for a crime against the popular economy.

5) ORGANIZED FANS

We remind fans that Maracanã's internal and external monitoring system is fully operational. Therefore, all acts of harm to property and citizens are being monitored and recorded and will be used as evidence against the offenders.

Fans, think before taking any harmful action!

6) MAIN OCCURRENCES

Two occurrences worthy of note:

The pilot project for organizing ticket sales and entry to the stadium, planned by FERJ, with consultancy from Mr. Marco Aurélio Klein and support from SUDERJ and GEASE-FLA.

We hope that, starting with the 2009 Carioca Championship, this project will become a reality.

At the invitation of FERJ, GEASE-FLA participated in the meeting to organize the last pilot for ticket sales and entry to the stadium of the year.

We took the opportunity to strengthen our relationship with FERJ and, especially, with the 6th BPM.

We saw from Captain Castro and PM Ayres a keen interest in strengthening a productive partnership with the club and creating a logistics system that meets the interests and desires of the fans.

We all believe that with open dialogue between the club and service providers, seeking to address flaws and focus on the quality of fan service, the football spectacle will truly become a program worth watching.

7) PARKING

We remind fans once again that anyone who parks on the sidewalks of the stadium's side streets runs a significant risk of having their car towed. Parking attendants, upon seeing the tow trucks, disappear unpunished. Be aware!

O UERJ parking lot is a good option, but fans should arrive early. Other options include Rua General Canabarro and cross streets, the Extras parking lot on Rua Mariz e Barros and Avenida Maracanã, and the underground parking lot of the Administrative Center (Piranhão).

Beware of CET Rio signs indicating parking restrictions. Parking is permitted on Rua Manoel de Abreu, on the Joana River side. Pay attention! Parking is also permitted on the left side of Radial Oeste, heading towards the North Zone.

8) TRAFFIC IN THE SURROUNDING AREA

Traffic was heavy, with delays on Radial Oeste and São Francisco Xavier. However, 45 minutes after the match ended, traffic flow returned to normal.

9) GEASE ACTIONS

GEASE-FLA will continue to be in contact with the FERJ Ticket Commission so that the organized sales process becomes a reality starting with the 2009 Carioca Championship.

GEASE-FLA has entered into an unprecedented partnership with the Brazilian Red Cross, RJ branch, to train volunteers in first aid and provide guidance to fans in the event of incidents in stadiums.

GEASE-Fla has already made the results of the survey with fans available on its website www.gease-fla.com.br.

We remind you twistedr, especially those accompanied by minors, who seek to buy the ticket in advance or, if you do it on the day of the game, arrive early to avoid crowds. ticket offices and turnstiles. O GEASE-FLA, in partnership with FLATV and SUDERJ, is looking to entertain fans who arrive early with videos and goals.

O fan who wants to send messages, whether complaints, reports, questions or suggestions regarding the Flamengo games at Maracanã, can do it, accessing the website of GEASE-FLA (www.gease-fla.com.br) and clicking on Ombudsman Office. O GEASE-FLA will be happy to clarify any doubts and provide the necessary information.

Attention to fans who wish to participate as volunteers at Maracanã. Show your interest by visiting our website (www.gease-fla.com.br), clicking on “volunteers” and registering.

Partnership: End of Game Blog

Photos: Celso Pupo

GEASE-FLA Team:

Coordinator: Alexandre Moraes. Members: Mario Cruz, Paulo Cesar Pereira Filho, Flavio Pereira and Celso Pupo.