CONTACT US
Email: Ouviria@flamengo.com.br
Phone Number: (21) 2159-0252
Opening hours: 10am to 13pm and 14pm to 17pm
ABOUT THE OMBUDSMAN
The Clube de Regatas do Flamengo Ombudsman's Office is the channel for communication and interaction with members and fans. The space was created to improve the quality of the Club's customer service and services, as well as management transparency.
When contacting the Ombudsman's Office, members or fans will receive a response within 30 (thirty) days, which will be honest, objective, and respectful. Upon receiving the request, the Ombudsman will evaluate the complaints and forward them to the appropriate departments for the necessary responses. These responses must be submitted in compliance with the standards of conduct specified below. Failure to comply with these standards will result in the termination of the process.
RULES OF CONDUCT
Avoid using rude terms and swear words.
Avoid offensive content and advertisements.
It is suggested that applicants' true data be used instead of fictitious names.
USEFUL TELEPHONES
You can also contact the following departments directly:
If you have any questions about your club registration, please call the Secretariat: 2159-0154
Questions about the club's operation, call Fla Gávea: 2159-0165
Questions about the club's tryouts and youth football: 2159-0172
Questions about the Sports School: 2159-0182
Contact the Adidas Store: 2159-0189
Contact Remo: 2159-0167
Contact Human Resources: 2159-0133